American Airlines response

[lance_sibley]

Here's the response I got to the email I sent to American Airlines last night, complaining about their homophobic attitudes and informing them that I would no longer be flying on their airline:

Dear Mr. Sibley:

Thank you for contacting us. We consider feedback from our customers to be very important. We are currently experiencing higher than normal email communications from our customers and our response to you may be delayed. We'll reply as soon as possible and we appreciate your patience in the meantime. Just a reminder, if your inquiry involves an upcoming trip for which you have a reservation or imminent travel arrangements, please telephone our specialists at 1-800-433-7300. They will be able to assist you. (If calling from outside the United States or Canada, please refer to Worldwide Reservations Phone Numbers listed on AA.com.)

This is a "post-only" email response. Please do not reply to this message.

Sincerely,

Sean Bentel
Customer Relations
American Airlines

Gee, a "higher than normal" email load? I wonder why...

Comments

[mountebank.livejournal.com]

Reading between the lines:

Dear Mr. Fagley,

Eat shit and die.

Sincerely,

The airline that never wants you to fly with them again.